How do we show we care?

We are exposed to many different blogs, news, articles and other forms of communication on a daily basis. Here is an article from Cynthia D’Amour that we, as a club and individuals, should carefully consider.

Are Your Members Leaving Because You Don’t Heart Them Enough?

I’m noticing a growing trend of disappointment from association volunteers.

  • Several have called me hurt more than complaining.
  • They were volunteer leaders who had to take a leave for a variety of reasons…
  • Surgery, family death, job change and more.

The source of their hurt – no one from their chapter cared they were not showing up.

  • In spite of being super active for many years.
  • And believing they had deep relationships with other leaders.
  • Not a card, call – or even an email.

IHeartRadioIt has been total radio silence – except radio isn’t so silent any more!

  • In fact one of my favorite radio station misses me.
  • More than some chapters are missing their star volunteers.

I signed up for iHeartRADIO.

  • Made some stations around the country my favorites.
  • Listened to 104.3 MYfm in Los Angeles a lot.
  • And then I stopped listening to the radio while working about three weeks ago.

Two days ago, I got an email from iHeartRADIO saying 104.3 MYfm missed me…

“Hey there,

It’s been a while since you listened to 104.3 MYfm Los Angeles.

Did something heavy fall on you? If you need help, we’ll be right over to lift it off!

Come back and let us know you’re ok!”

An app on my phone cares more about me than many chapters show caring for their members.

  • In four sentences, I felt noticed, cared about – and missed.
  • Yes, I know it was auto-generated.
  • But it still made me smile.

This type of communication is growing as for-profits want to build emotional connections to consumers.

  • Your chapter is going to have to step up its game in caring for members.
  • Members will be asking themselves, “If an app can miss me, why don’t people who I’ve volunteered with for years?”
  • Without the heart connection, the reason to belong pales.

How do you stay on top of the big events in your members’ lives – and show that you heart them too?

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April 2014 President’s Message

The Wisdom of Flying Geese
Quota International of Grand Rapids
President’s Message
September 2012

When you see geese heading south in the fall, they fly along in “V” formation. You might be interested in knowing what scientists have discovered about why they fly that way.

#1–It has been learned that as each bird flaps its wings, it creates uplift for the bird immediately following. By flying in “V” formation, the whole flock adds at least 71% greater flying range than if each bird flew on its own.

#2–When the lead goose gets tired, he rotates back in the wing and another goose flies point.

#3–The geese honk from behind to encourage those up front to keep up their speed.

#4–Finally, when a goose is sick or wounded and falls out, two geese fall out of formation and follow him down to help and protect him. They stay with him until he is either able to fly or until he is dead, and then they launch out to catch up with their group or fly with another formation.

Basic Truth #1–People who share a common direction can get where they are going more quickly and easily because they are traveling on the thrust of one another.

Basic Truth #2–It pays to take turns doing hard jobs, true with geese or with people!

Basic Truth #3–When we’re not in the lead, it’s important to honk our support from behind.

Basic Truth #4–If we have the sense of a goose, we will stand by each other, protect one another, and sometimes make new friends who are going in our direction.

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2013-14 Annual Reports

Click each of the following Committee names to read through their annual report. If you have any questions, please contact the committee chair.

Communications Committee

Finance/Fundraising Committee

Membership Committee

Program Committee

Service Committee

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Spring In Grand Rapids

We welcomed the first day of spring with a meeting at Sunnybrook. We were happy to see Nicki who brought a guest, our interpreter, and sixteen Quota members in attendance. We sent good wishes to our healing Quotarians Kim and Kath. We enjoyed dinner, which was breakfast!

We celebrated Diana and Peggy’s birthdays by singing to them. Peggy shared a delicious cake that her husband Joe bought for her (even though he’s the cook in the family, he knows her fondness for Arnie’s cakes).

Before we decorated dinner bags for Kids Food Basket, as our Quota Cares project, we held our annual election of officers.

We unanimously elected our new officers and directors for the upcoming 2014/15 fiscal year. Congratulations and thank you to the following Quotarians who have agreed to serve in leadership positions. Even though we are a relatively small group in terms of members, these Quotarians spend a significant amount of time taking care of business for our Club.

President – Martha Herman

President Elect – Pam Howland

Secretary – Cathy Kaiser

Treasurer – Maureen Martin

Director (2 yr. term)  – Sarah Glover

Director (2 yr. term) – Kathy Freeman

Director (1 yr. term) – Sandi Aten

Director (1 yr. term) – Robin Keith

The officers and directors will be installed at our annual Installation Banquet to be held on Thursday evening, April 17 at Sunnybrook Country Club. The Gavel Club will be sending an invitation to you to attend this very special evening. We will also have the chance to say thank you to those outgoing officers including our fearless leader, Kim. Please make every effort to attend the Installation Banquet and show your support for these Quotarians.

 Also at the Installation Banquet, we will announce the 2014 Quotarian of the Year! We need your nominations. Please complete and email this form to Martha, Pat, or Peggy by March 31. (Or just send an email including why you think your nominee deserves to be selected.)

Then we picked our favorite fundraisers and service projects we hope to work on in in 2014-2015. We used to choose these via “Quillionaire”, but Pam used her creative juices and came up with “Quota is Blossoming”. There were lovely green bookmarks with stems drawn on each one. As each Quotarian chose which activity she would like to help coordinate and participate, she placed a flower sticker on her green stemmed bookmark.

Pick your favorite Fundraisers and Service projects.

The Quotarian with the most stickers won a prize. The prize was an organizer (which will come in handy since she just signed up for all those activities). The winner, with five stickers, was Pat!

Pat picked the most!

Then we got to decorating the bags for Kids Food Basket. We decorated around fifty, 8 lb. bags (extra large). The kids who receive sack suppers often keep these bags. They decorate their rooms with them, simply because these bags were given to the student and is now something the student owns. Over six thousand sack suppers are delivered every day in West Michigan.

You don’t have to be creative to decorate a bag. We used stickers, stencils and had fun coloring.

What I love about this picture is the window behind Barbara, it’s still light outside! Happy Spring!

-Robin & Emily

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Catching up *Update*

Check out an update at the bottom of this post!

Last week, the weather was terrible.

Wait. Last week, or all winter long?

All winter, but last week for our Quota meeting the weather was particularly bad. There were accidents on the roads, rain was freezing, and there were some pretty big puddles out there.

We still had our meeting. We stuffed bags for Sisters in Support. We stuffed thirty-three bags! We had so many donations, the bags were filled to the brim with toiletries, chocolates and even books!

Stuffing bags

We had a great time decorating the bags.

We also got to enjoy some delicious chocolates.

I also want to point out that five Quotarians have commented on the last few blog posts! This makes me very happy to see interaction. Please keep it up. We try to keep up with what’s going on in the club. If you have something to share, email me (Emily). If you miss a meeting or an event, come here to see what happened. Thank you for your support and thank you to all of those who helped us last Thursday give something to women who have very little. We make a difference!


Stephanie, from Sisters in Support, came to pick up the Valentine gift bags (Feb. 28th) we put together for them. She was so excited.  She thought they were lovely.  What a special treat, too!  The women don’t often get something special just for them.

Also, she wanted us to know that they have been chosen as a charity to benefit from the Gazelle Girl Half Marathon.  She was excited to spread the word.  Check it out here.

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March 2014 President’s Message

I have heard one question much more than any other lately: Are we really going to do this, even with the weather like it is?
Just so you know, we will call off a Quota meeting only if the facility we use is closed due to the weather or a power outage. If they do close, we will send out an email to announce that. In addition, we will call all the members to let them know. This is for people (like me) who don’t have instant access to their emails.
Of course, we want our members to use their own judgment and only come to a meeting if they feel comfortable driving.

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What a celebration!

We have a very special club member who has been a part of the Quota Grand Rapids club for fifty years! Kim and Diane visited Eleanor to celebrate this milestone with her. They presented Eleanor with her very special pin. They wanted to share this special moment with you too (thank goodness for cameras).

Congratulations Eleanor! You are a special part of our club and we are happy to celebrate this special anniversary with you.

Kim pins the special 50th anniversary pin on Eleanor.

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Did you know?

Did you know DHHS collects used printer cartridges as a fundraiser? Save your used cartridges and we’ll collect them at our monthly meetings. Or, if you happen to be in the area, drop them off at DHHS. It’s the little things like this that add up.

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What’s New at Quota International?

Our Q.I. headquarters has been busy this winter (they must have a lot of snow too) and they have created this amazing blog! What’s so great about it, you ask? It’s much easier for you to share this with your friends and family (just like sharing our blog). Q.I. is constantly updating it with news from around the world so we can see what great things our friends are doing all over the world. Why wouldn’t you want to share this with your friends?

Go check out their blog today. It will be linked permanently for you on our blog under Community Partners.

Go on, check it out!

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February 2014 President’s Message

Well, it’s February.  We are in a deep freeze here.  I’ve “bing”ed what to do in cold weather.

Maybe you’ll find this fun…

If you do, let me know. For now, I’m going back to my hibernation!!


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